Green Oaks

Terms & Conditions
at Green Oaks

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Please note that bookings cannot be confirmed until we receive the completed and signed booking form, together with the correct deposit. The deposit is accepted as part payment towards the total cost of your holiday.

If you are arriving in a party the party leader signing the booking form will be responsible for the whole party. They will confirm that they have the full authority of all the other anglers in your party, on signing the completed booking form and will be held liable for all costs and charges on behalf of your party. Please try and not let your party leader down.

On receipt of your signed booking form together with your deposit, the person whose name (your party leader) will receive confirmation of your booking together with dates, full cost and balance due.

The balance due must be paid no later than eight weeks before departure date. Green Oaks reserves the right to cancel your booking if the balance payment is not received before the due date. This will forfeit any deposit made and any levy any cancellation charges.

The price for your angling holiday is guaranteed free of any price increases or surcharges at Green Oaks (Your travelling expenses are not included in this guarantee).

In the event that you need to make any changes to your booking, you must advise us immediately in writing. We will endeavour to make every effort to accommodate your changes. There will be no extra costs for any changes, but if you cancel, your deposit is not refundable.

Late booking may be available from time to time, if you wish to book within ten weeks prior to your departure you must pay the total cost of your angling holiday at the time of booking.

Your journey to and from the channel tunnel ferry ports or airports of departure is your responsibility and we accept no liability for any delays, which might result in you missing your departure, we accept no liability in you delaying the start of your angling holiday. It might be wise for those of you to time your drive time from your designated port so you can work out your return journey.

We strongly recommend that you purchase personal travel and vehicle breakdown insurance. We will not accept liability for any financial lose you may incur as a result in you not doing so.

Force Majeure; We are not liable for the loss, delay or cancellation due to the following, fire, flood, storm, closure of ports, technical / weather problems to transport, acts of God, industrial disputes, riots, strikes, political unrest and war, or any other event or circumstances beyond our control.

Jurisdiction; signature of the booking form constitutes acceptance of a contract on these terms, subject to English law and the exclusive jurisdiction of the English courts.

We reserve the right to immediately terminate our services, that we are contractually obliged to provide to you or any other person in your group, if any person is put into authority, drunkenness, or the like or causing harm or discomfort to any other person, client or damage to property, we will not be liable to you or any refund or compensation for any costs or damage which you may incur. All we ask for you is to act sensibly and enjoy your angling holiday and have the respect that you would like for yourself and with regard to others and their property.

Complaints process; in the unlikely event that any member in your group has a complaint whilst at the venue, you must notify your representative in the first instance. All unresolved complaints not dealt with at Green Oaks must be in writing by email to holidaysEmail Green within seven days of your departure from Green Oaks

Liability; The venue liability will be limited to the cost of the specified booking form for that person.

Our aim is to provide a high level of service to our customers. If you have specialist needs you must notify us at the time of booking. Children under the age of sixteen are our future anglers and if they are enthusiastic on their fishing, we would like to encourage them, BUT the danger of being in the close proximity to water is obvious... so you must sign an agreement that clearly states that you are solely responsible for their welfare, health and safety at all times at this venue. Children aged 16 and under must be accompanied by an adult at all times.

In the event that you cancel your confirmed booking, it will only be accepted in writing from the signed party leader, and will take effect from the date we receive the signed party leaders notification.

Cancellation charges are as follows:

Period before departure

Cancellation charges

More than 55 days

Deposit only

40 - 54 days

50% of total holiday cost

30 - 39 days

80% of total holiday cost

29 - 0 days

100% of total holiday cost

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